Blog

Jessica Headshot
Jess Bromley
Sales Executive

Customer Experience is the new in thing and it’s entirely unavoidable.

Customer centricity is the hot new topic and its measure no longer falls solely on the Marketing Departments lap! As Jerry Gregoire (Dell CIO) says “Client experience is the new competitive battleground”. Indeed, customer experience is now being seen as a core differentiator when it comes to you and your competition. The challenge facing businesses looking to adopt a ‘customer centric’ approach lies in the blend of customers that are interacting with their products and services, and the individual (sometimes conflicting) expectations of each – how do you personalise the typically impersonal?

Holly Hare-Scott
Holly Hare-Scott
Sales Director

Most clients adopt an RPO (Recruitment Process Outsourcing) relationship as it can act as the glue that will link HR with key business initiatives which help establish the best route to market for the exceptional talent needed to make them grow, develop and prosper at a faster rate.

The pressure is on for the RPO to deliver not only from a contractual perspective, but to demonstrate its seamless ability to amalgamate into any organisation, regardless of its discipline, geographical location, skill set, technology suite or ability to accept change.

Holly Hare-Scott
Holly Hare-Scott
Sales Director

As the ‘war for talent’ rages on and organisations spend increasing resources on finding and engaging with the right candidate, the need to manage the entire employee lifecycle is foremost in the mind of HR departments, staffing agencies, and even C-level executives. Your most important resource, your staff, need to be treated correctly – they are your organisation’s future.

Ben Stoneham
Ben Stoneham
CEO

You may be aware that overnight news broke of a serious design flaw affecting virtually every Computer Processor (CPU) made in the past 10 years by all of the major manufacturers including Intel, AMD and ARM that requires an immediate patch to be applied to our systems in Amazon Web Services (AWS) in order to ensure that are not exposed to what is a difficult-to-execute, but nevertheless potentially serious security risk that it poses.