As legal moves to expand adoption of technology, a critical component of success lies in the implementation and ongoing support of that technology. Technology continually becomes faster and easier to use. Implementation now takes weeks instead of years, and bespoke workflows don’t require large teams of developers.
Workflow automation is changing the way law firms deliver services and win business with their corporate clients.
For years, corporate clients have asked law firms, “What technology do you use?” Often, firms rattle off a list of software, some of which has very little to do with the matter at hand. In the past, this has sufficed; it has been more of a throw-away question on both sides.
‘The legal market currently forces clients to do all the hard work to select and implement solutions’
Many general counsel find the pace of change of legal tech overwhelming. What is your advice on how they can stay on top of this? I would recommend focussing on your own priorities, not the legaltech market as a whole! Set out well-defined priorities for improvement in your legal department and focus on that. While the market may . . .
Automation is everywhere. Take grocery shopping, for example. Even just five years ago, you might have gone shopping in person with a handwritten list. Today, without leaving your couch, you can call out, “Alexa, order more laundry detergent.” Speech recognition parses your order, which is then placed electronically by a system. . .